TERMS OF SERVICE
INTRODUCTON:
Welcome to Maison Ameli. This website is operated by MAISON AMELI. By accessing and using our website the terms “we”, “us” and “our” refer to MAISON AMELI. MAISON AMELI offers this website, including all information, tools and Products, and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here, which outline your rights and responsibilities when using our services. Please read them carefully before proceeding with any transactions
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
If you continue to browse and use our website, you are acknowledging that you accept and comply with the terms set forth here. If you disagree with any part of these terms, please refrain from using our site.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Squarespace. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.
1 ENIGIBILITY AND USE OF OUR SERVICES
1.1 By placing an order with Maison Ameli, you confirm that you are at least the legal age of majority in your country or have obtained the necessary authorization from a parent or legal guardian, and you have given us your consent to allow any of your minor dependents to use this site.
1.2 Our products are intended for personal use only. Any resale or commercial distribution of our items without explicit permission from Maison Ameli is strictly prohibited. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
1.3 You agree not to use our website, and our products for any unlawful purposes, including but not limited to fraud, intellectual property infringement, or unauthorized access to our systems.
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services
1.4 We reserve the right to refuse service to anyone, at any time, for any reason, including suspected violations of these terms or fraudulent activity.
1.5 You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
2 PRICING, PRODUCT AVAILABILITY, AND ORDERS
2.1 Pricing: All prices listed on our website are in the designated currency and include applicable taxes unless otherwise stated. We reserve the right to adjust prices at any time without prior notice. However, once an order is confirmed, the price will not be changed. Any offer for any Product made on this site is void where prohibited. We reserve the right to discontinue any product at any time. Any offer for any Product made on this site is void where prohibited.
2.2 Product Availability: While we strive to maintain accurate inventory levels, product availability is not guaranteed. If an item you ordered becomes unavailable, we will notify you as soon as possible. All items may have limited quantities and are subject to return or exchange only according to our Refound Policy.
2.3 We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
2.4 We reserve the right, but are not obligated, to limit the sales of our Products to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any Products that we offer. We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
2.5 We do not warrant that the quality of any Products purchased or obtained by you will meet your expectations.
2.6 Order Confirmation: Once you place an order, you will receive an email confirming your purchase. This confirmation does not constitute final acceptance of your order. Maison Ameli reserves the right to cancel or refuse any order due to errors in pricing, stock limitations, or suspected fraud.
2.7 Pre-Orders and Custom Orders: Some products may be available for pre-order or customization. Estimated delivery dates for such items are provided as a reference but are subject to change due to production schedules or unforeseen circumstances.
3. PAYMENT AND BILLING INFORMATION
3.1 Payment Methods: We accept major credit cards, PayPal, and other secure payment options. All transactions are processed through encrypted third-party payment providers to ensure security.
3.2 Billing Accuracy: You agree to provide complete and accurate billing and shipping information. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed Maison Ameli is not responsible for failed deliveries due to incorrect information provided by the customer.
3.3 Fraud Prevention: If we suspect fraudulent activity, we may require additional verification before processing your order. If fraud is confirmed, the order will be canceled, and the appropriate authorities may be notified.
4. SHIPPING, DELIVERY AND CUSTOM
4.1 Shipping Times: Estimated shipping times are provided during checkout. However, delivery times may vary based on location, courier delays, or customs processing. Maison Ameli is not responsible for delays caused by external factors.
4.2 Customs Duties & Taxes: International customers may be subject to import duties, taxes, and customs fees, which are not included in the product price or shipping costs. These charges are the responsibility of the customer.
4.3 Lost or Damaged Shipments: If your order is lost or damaged during transit, please contact us immediately. We will work with the shipping provider to resolve the issue, but Maison Ameli is not responsible for shipments lost due to incorrect addresses provided by the customer.
5 ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
5.1We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
5.2 This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
6. Returns, Exchanges, and Refunds
6.1 Return Policy: If you are not satisfied with your purchase, you may return it within [X] days of delivery, provided the item is in its original condition, unused, and with all packaging and tags intact. Personalized or custom-made items are not eligible for return.
6.2 Exchange Policy: Exchanges are accepted for defective or incorrect items. Please contact us within [X] days of receiving your order to arrange for a replacement.
6.3 Refund Processing: Once we receive your returned item, we will inspect it and process your refund within [X] business days. The refund will be issued to the original payment method. Shipping fees are non-refundable.
7. Intellectual Property and User Content
7.1 Ownership of Content: All content on our website, including images, designs, logos, videos and text, is the intellectual property of Maison Ameli and is protected by copyright and trademark laws. Unauthorized use or reproduction is strictly prohibited.
7.2 User Submissions: By submitting reviews, photos, or other content to our website, you grant Maison Ameli a non-exclusive, royalty-free license to use, modify, and display this content for promotional purposes.
8. Third-Party Links and External Services
8.1 Our website may contain links to third-party websites or services. These are provided for convenience only we are not affiliated with us, and we do not endorse or assume responsibility for their content or policies.
8.2 We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party. Accessing external websites is at your own risk. We encourage you to review their terms and privacy policies before engaging with third-party services.
9. Limitation of Liability
9.1 Maison Ameli is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products.
9.2 We do not guarantee uninterrupted access to our website, and we are not responsible for any temporary service interruptions, system errors, or cyberattacks that may affect our operations.
10. Governing Law and Dispute Resolution
10.1 These Terms and Conditions are governed by the laws of United Arab Emirates, without regard to conflict of law principles.
10.2 Any disputes arising from these terms will be settled through arbitration or the courts of [Jurisdiction], as determined by Maison Ameli.
11 USER COMMENTS, FEEDBACK, AND SUBMISSIONS
If you provide us with any content—whether in response to a request (such as contest entries) or voluntarily (including creative ideas, suggestions, proposals, or other materials)—through our website, email, postal mail, or any other means (collectively referred to as “submissions”), you acknowledge and agree that we have the unrestricted right to edit, copy, publish, distribute, translate, and use these submissions in any format or medium, at any time.
We are under no obligation to:
1. Keep any submissions confidential.
2. Provide any compensation for submissions.
3. Respond to or acknowledge any submissions.
While we reserve the right to review, edit, or remove content at our discretion, we are not required to do so. Any content deemed unlawful, offensive, defamatory, obscene, or otherwise inappropriate, including content that infringes on intellectual property rights, may be removed at our sole discretion.
By submitting content, you confirm that it does not infringe on any third-party rights, including copyright, trademarks, privacy, or other proprietary rights. You also agree that your submissions will not contain unlawful, abusive, defamatory, or harmful material, nor any viruses or malware that could disrupt the functionality of our website or services.You must not use a false email address, impersonate someone else, or otherwise mislead us or third parties regarding the origin of your submission. You are solely responsible for the accuracy and content of anything you submit. We assume no liability for any content posted by you or any third party.
12 PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
13 – ERRORS, INACCURACIES, AND OMISSIONS
13.1From time to time, our website or services may contain typographical errors, inaccuracies, or missing details related to product descriptions, pricing, promotions, offers, shipping fees, delivery times, and product availability. We reserve the right to correct any such errors, inaccuracies, or omissions and to modify or update information—or even cancel orders—if any details on our website or related platforms are found to be incorrect, at any time and without prior notice (including after an order has been placed).
13.2 We are not obligated to update, revise, or clarify any information on our website or services, including but not limited to pricing, except as required by law. The presence of a specific update or refresh date on our website should not be interpreted as confirmation that all details have been revised or are up to date.
14 PROHIBITED USES
By using our website and services, you agree not to engage in any of the following prohibited activities:
• (a) Using the site for any illegal or unauthorized purpose.
• (b) Encouraging or assisting others in unlawful activities.
• (c) Violating any applicable laws, regulations, or legal requirements at the local, national, or international level.
• (d) Infringing upon our intellectual property rights or those of any third party.
• (e) Engaging in harassment, discrimination, defamation, abuse, intimidation, or hate speech based on gender, sexual orientation, religion, ethnicity, race, age, nationality, or disability.
• (f) Providing false, misleading, or deceptive information.
• (g) Uploading or distributing malicious software, viruses, or any other harmful code that could damage, disrupt, or compromise our services, website, or any related platform.
• (h) Collecting, harvesting, or exploiting personal information from other users without consent.
• (i) Engaging in spamming, phishing, fraudulent schemes, hacking, or other unethical online activities.
• (j) Using our services for obscene, immoral, or inappropriate purposes.
• (k) Attempting to disable, bypass, or interfere with security measures on our website, services, or related platforms.
Any violation of these terms may result in the immediate termination of your access to our services, along with possible legal action.
15 DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that our service will function without interruptions, delays, security issues, or errors.
We do not promise that the results obtained from using our service will be accurate, reliable, or meet your expectations.
At our discretion, we may modify, suspend, or discontinue the service at any time without prior notice.
By using our service, you acknowledge that you do so at your own risk. Unless explicitly stated otherwise, all products and services provided through our platform are offered “as is” and “as available,” without any guarantees, representations, or warranties—whether express or implied. This includes, but is not limited to, implied warranties of merchantability, suitability for a specific purpose, durability, title, and non-infringement.
Under no circumstances shall Maison Ameli, its directors, employees, affiliates, agents, contractors, suppliers, or service providers be held responsible for any form of damage, loss, or claim. This includes direct, indirect, incidental, punitive, or consequential damages, such as lost profits, revenue, savings, data loss, replacement costs, or any similar issues arising from:
• Your use or inability to use our service.
• Any products purchased through our platform.
• Errors, omissions, or inaccuracies in any content.
• Any loss or damage resulting from content, products, or services made available through our platform, even if we were advised of such risks.
Since some regions do not permit limitations on liability for incidental or consequential damages, our liability in such areas will be restricted to the fullest extent allowed by law.
16 INDEMNIFICATION
You agree to indemnify, defend, and hold Le Bag, along with its parent company, subsidiaries, affiliates, business partners, officers, directors, employees, agents, contractors, licensors, service providers, and suppliers, harmless from any claims, damages, losses, or liabilities (including reasonable legal fees) resulting from your violation of these Terms of Service, or from your breach of any applicable law or third-party rights. This indemnity applies to any and all legal actions or proceedings initiated by a third party arising from your actions or failure to act in accordance with these terms.
17 SEVERABILITY
If any provision of these Terms of Service is found to be unlawful, void, or unenforceable by a court of competent jurisdiction, such provision will be modified to the minimum extent necessary to make it enforceable. If modification is not possible, the provision will be deemed severed from the remainder of the agreement. The validity and enforceability of the other provisions of these Terms of Service will remain unaffected, and the agreement will continue in full force and effect.
18 TERMINATION
The rights and obligations of the parties that have accrued prior to the termination date shall remain in full effect even after the termination of this agreement, for all applicable purposes.
These Terms of Service are effective until terminated by either you or us. You may terminate this agreement at any time by informing us that you no longer wish to use our Services or by ceasing to use our website.
In the event that, in our sole discretion, we determine that you have violated or failed to comply with any provision of these Terms of Service, or if we suspect such a failure, we reserve the right to terminate this agreement immediately without prior notice. You will remain responsible for any amounts owed up to the termination date, and we may deny you access to our Services, in whole or in part, going forward.
19 ENTIRE AGREEMENT
These Terms of Service, along with any policies or operating rules posted by us on this site or in relation to the Service, constitute the entire agreement and understanding between you and us, governing your use of the Service. This agreement supersedes any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any previous versions of the Terms of Service).
If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any remaining provisions.
20 GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of France.
By using our Services, you consent to the exclusive jurisdiction and venue of the courts located in UAE for any disputes arising out of or relating to these Terms of Service or your use of the Services.
21 CHANGES TO TERMS OF SERVICE
The most current version of our Terms of Service is always available on this page. We reserve the absolute right to modify, revise, or completely replace these Terms at any time without prior notice—changes take effect immediately upon posting. It is your sole responsibility to review these Terms regularly to stay informed of any updates.NYour continued use of our website or services after any changes are published constitutes your acceptance of the updated Terms.
22 CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at diana@thebrandclinic.me.
Our contact information is posted below:
MAISON AMELI
contact: info@maison-ameli.com
UAE
+971 0542855483
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more details, please review our Refound policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and Services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Le Bag, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless MAISON AMELI and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of France.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at diana@thebrandclinic.me.
Our contact information is posted below:
MAISON AMELI
info@maison-ameli.com
+971 542855483