PRIVACY POLICY
This Privacy Policy explains how Maison Ameli (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website www.maison-ameli.com (the “Site”), use our services, make a purchase, or interact with us in any way (collectively, the “Services”). The terms “you” and “your” refer to any individual accessing or using our Services, whether as a customer, visitor, or any other user whose data we collect under this policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Collection and Use of Personal Data
To operate our Services effectively, we collect and process personal data from various sources. The type of information we collect depends on how you interact with us.
In addition to the purposes outlined below, we may use your data to communicate with you, provide our Services, meet legal obligations, enforce our terms, and safeguard our platform, our rights, and those of our users.
Types of Personal Information We Collect
The personal information we collect depends on how you use our Site and Services. “Personal information” refers to any data that identifies or can be linked to an individual. Below are the main categories of data we collect:
Information You Provide Directly
When you interact with us, you may share:
• Contact details: Name, address, phone number, and email.
• Order details: Billing and shipping addresses, payment confirmations, and purchase history.
• Account credentials: Username, password, and security settings.
• Shopping activity: Items viewed, added to the cart, or saved in a wishlist.
• Customer support interactions: Any information you provide when contacting us.
Some Services require specific personal information to function correctly. Choosing not to provide such details may limit your access to certain features.
Automated Data Collection
We automatically gather technical and interaction data (“Usage Data”) when you browse our Site using cookies and tracking technologies. This includes:
• Device & browser details: Information about your internet browser, device type, and operating system.
• Connection data: IP address, network provider, and session details.
• User behavior: Pages visited, time spent on the Site, and interaction patterns.
Third-Party Data Sources
We may receive additional data from external partners, including:
• Service providers: Platforms like Shopify that power our e-commerce operations.
• Payment processors: Institutions handling transactions and verifying payment details.
• Advertising & analytics partners: Third-party tools that help us personalize marketing and track user behavior.
Data received from third parties is handled in compliance with this Privacy Policy. However, we are not responsible for the accuracy of external information sources or their privacy policies.
Use of Personal Information
We use your data to:
• Process Orders & Deliver Services: Managing transactions, shipping products, handling returns, and customer account maintenance.
• Marketing & Promotions: Sending promotional messages, offers, and advertisements tailored to your preferences.
• Security & Fraud Prevention: Detecting and preventing fraud, unauthorized access, or malicious activity.
• Customer Support & Communication: Responding to inquiries and improving user experience.
Cookies and Tracking Technologies
Our Site uses cookies to enhance functionality and analyze traffic. Cookies help remember your preferences, improve navigation, and deliver relevant content.
For more details on cookies used by Shopify, visit Squarespace’s cookie Policy
You can adjust your browser settings to manage or disable cookies, though doing so may limit some functionalities on our Site.
Sharing of Personal Information
We share personal data only when necessary for operational or legal reasons, including:
• Service providers: IT infrastructure, payment processing, order fulfillment, and delivery partners.
• Business partners: Including e-commerce platforms such as Shopify.
• Legal compliance: When required by law, court orders, or regulatory authorities.
• Business transactions: In cases of mergers, acquisitions, or asset transfers.
We do not sell your personal data.
Protection of Children’s Information
Maison Ameli does not knowingly collect personal information from individuals under the age of 16. Our services are not intended for children, and if a parent or guardian discovers that their child has provided us with personal data, we request that they contact us immediately to request its deletion. We do not sell or share personal information of children under 16.
Data Security, Retention, and Your Privacy Rights
We take reasonable measures to protect your personal data, though no method of transmission over the internet is 100% secure. We retain personal data for as long as necessary to provide services, comply with legal obligations, and resolve disputes.
Depending on your location, you may have specific rights over your data, including:
• Right to Access: Request information about how your personal data is used.
• Right to Erasure: Ask us to delete your personal information.
• Right to Rectification: Correct any inaccuracies in your data.
• Right to Portability: Request a copy of your data and have it transferred to another service.
• Right to Restrict Processing: Request that we limit how we use your data.
• Right to Withdraw Consent: If we rely on your consent, you may withdraw it at any time.
• Right to Appeal: Appeal if we deny your request.
You may also manage communications preferences, including opting out of promotional emails. However, we may still send you essential communications regarding your account or orders.
To exercise any of these rights, please follow the instructions on our website or contact us directly.
Complaints and International Data Transfers
If you have concerns about our data processing, please contact us. If you are not satisfied with our response, you may file a complaint with your local data protection authority.
Your personal data may be transferred, stored, and processed in locations outside your home country, including the United States and the European Union. We adhere to applicable laws, including Standard Contractual Clauses, to ensure your data is protected during international transfers.
For any questions or to exercise your privacy rights, please contact us at:
Email: info@maison-ameli.com